Terms & Conditions

Information to note and terms and conditions:

  • 5 year structural guarantee on door slab, frame & glass only. 1 year guarantee on moving parts only. This warranty does not include glass breakages or normal wear and tear.

  • Quotations are valid for 30 days only.

  • Variations in door and frame colours may be apparent on some shades from those displayed in our showroom(s) or in brochure(s). Please note that all white frames do not have a wood grain effect, they are plain white PVC.

  • If a cream Door and Frame are selected, it is important to note that there is a notable difference in colour between the cream colour of the door and the cream colour of the frame. This is not a defect, they are merely two entirely different products.

  • Timber grains may run vertically, horizontally or both in door units. The configuration of grains is left to the sole discretion of the manufacturer and cannot be decided upon by either Divine Ireland or the customer.

  • As standard, the frame surrounding the door is made with an 82mm section whereas the frame surrounding sidelights and/or fanlights is generally made with a 72mm section. This is not a defect.

  • Once a deposit is placed, an order cannot be cancelled or refunded.

  • The disposal of a customer's existing door & frame is not carried out by Divine Doors Ireland unless otherwise indicated.

  • All doors and adjoining materials must be paid for in full before leaving our warehouse without exception. Divine Ireland will not accept the request for balance payments to be made on delivery or after your Independent Fitter has installed under any circumstances. Should a customer wish to view their products prior to collection/delivery then he/she can do so once prior notification is given to a Divine Ireland member of staff.

  • Divine Ireland is a supply only company. All fitting contractors are independent and are merely recommended by Divine. These contractors are screened regularly for their quality of work and customer satisfaction.

  • It is the customer's responsibility to ensure that door sizes are returned to us as soon as they have been taken. It is imperative that these sizes are returned to a 'Divine' member of staff via email or else handed into our showroom. Verbal confirmations may be accepted, but Divine Ireland will take no responsibility for any mistakes which may arise from this, unless we have been furnished with written documentation prior to ordering your door.

  • It is recommended that customers wipe their units down once installation is complete so that excess green/blue residue from the doors protective film is removed from the surface of the door and frame.

  • Please allow approximatly 5 weeks for door products to be made available.

  • All technical specifications and other information detailed in Profile Developments Palladio Brochure form part of our terms and conditions.

Installation

  • All customers who have availed of our recommended independent contractors are advised not to pay your contractor in full until you are 100% fully satisfied with the work he has carried out. Divine Doors Ireland is a supply only company and is not liable for part or incomplete work, or any matters relating to the fitting, sizes returned or the arrangement of fitting. Please note that prices may be subject to change should build work or extra materials such as PVC Skins, Kicker-Boards, etc. be required on completion of site survey.